I am a great believer in Standard Operating Procedures.
SOPs had their origin in manufacturing, specifically pharma. An SOP is simply a documented process of an organization, to ensure services/products are delivered consistently every time.
But I find SOPs even more important in my personal life! I am pretty forgetful and not very organized. SOPs are what come to my rescue! Whenever something goes wrong more than once, I know it is time to find a systems solution.
For instance:
- It happens pretty often specially during longer travels, that I reach where I need to go and find I have forgotten something important. So this has a two-fold SOP. First, I have drawn up a standard list of things needed during travel. And second, I bring down the suitcase the weekend before, and start putting in things as I remember. Not just clothes and things, but gifts to be taken, medicines, books for the journey, walking shoes, etc.
- I know I need to take my cheque book to office the next day. Or, I have to take the strip of antibiotics that I am on. But I also know that I am sure to forget. So I have a designated place in the cupboard. Whatever I have to take with me to office the next day is put there, the moment I think of it. It could be a document I have been working on, work-related brochures I picked up on my tours and were in my suitcase, whatever…. Yes, it does mean going up and down with each item. But I have found it is quite a fool-proof method. The alternative is a good 75% chance I will leave it behind.
- I often forget my specs and am at the other end of where I need them. So the SOP is to duplicate my reading glasses. I keep a pair in each handbag, in offices where I travel to often, as well as one in my bedroom and one in the living room of my house. Sounds extravagant? Not really! I buy them at Rs. 250 a pair!
- I have organized my sari-blouses and my salwars and chudidars by colour. And have one organizer kitbag for each. So there is the a white salwars bag, cream salwars bag, greens and blues bag, reds and maroons bag, etc. I think it has helped. Rather than messing up a whole cupboard shelf, I only mess up one kit bag. Not quite Marie Kondo but…
- And so on and so forth….
I am sure many people are organized enough without these aids. And even those that do have them, don’t necessarily think of them as SOPs. But I just feel very organized and professional calling them that!
–Meena
But a bit of the magic went away with the advent of TV and the proliferation of channels showing movies through the week. And then came videotapes and CDs and DVDs. And then came movies on demand. And then came movies on internet. And then came Netflix and Amazon Prime… Each reducing the magic a bit more.
It is amazing how much information a page of approx. 2.5 inches square can pack. Not only does it give the ‘English month, date’ and day, but equally boldly, the Tamil day, date and month. This is just the start. Other information includes:
We were an earnest and idealistic bunch. We had the benefit of mentoring by some of the wisest of people. One of them was Dr.PR Pisharoty, Father of Indian Meteorology and Remote Sensing. On one of his visits in the early days, he listened to all of us presenting our work and holding forth. With a gentle twinkle in his eyes, he told us: ‘You are all doing wonderful work. But I hope you don’t forget to take time off to look at the squirrels.’